Catalog Search Results
Publisher
Channel 1
Pub. Date
2009.
Language
English
Description
In today's day and age, every caller likes to feel that they are dealing with a highly skilled and professional organisation.. In essentially every organisastion, the telephone is the first point of contact with the customer. How well we communicate on the telephone is crucial to the impression we leave with those customers and can ultimately affect whether they wish to do business with us.. Produced in Australia, this 12 part telephone skills video...
Publisher
Kantola Productions
Pub. Date
2016.
Language
English
Description
Susan Packard's three keys to great leadership: leaders are connected, leaders keep their organizations fresh, and leaders show courage. Easier said than done? Sharing lessons learned from failures as well as successes, Packard describes how to stay connected to customers and colleagues, always remembering that connections are reciprocal. She explains how innovation maintains your freshness while keeping your team motivated and engaged. And she details...
Publisher
Kanopy Streaming
Pub. Date
2014.
Language
English
Description
Has your organization lost trust in its leaders? Precisely when organizations need employee involvement, trust levels are low and people are disengaged. What can managers and team leaders do to regain trust? This video provides realistic methods for rebuilding trust and gaining employee involvement. "Leadership: Whats Trust Got To Do With It?" tells the story of a team leader who realizes that he cannot lead his team without first gaining their trust....
Publisher
Kanopy Streaming
Pub. Date
2014.
Language
English
Description
Key topics: Leaders, Managers, Autocratic managers, Democratic managers, Laissez-Faire managers, Paternalistic managers, Theory X and Y managers. What's the difference between a leader and a manager? What kinds of managers are there? What are the problems of managing in the real world?
6) Himalaya
Publisher
Kanopy Streaming
Pub. Date
2014.
Language
Tibetan
Description
Academy Award nominated movie filmed over seven months in the forbidding Dolpo region of Nepal, Himalaya tells the story of a generational struggle for the leadership of a tiny mountain village between its proud old chief and a headstrong young caravanner.
7) Be Fearless
Publisher
Berrett-Koehler Publishers Inc
Pub. Date
2023.
Language
English
Description
What can leaders learn from 57 women CEOs of major corporations? It turns out, a lot! In a ground-breaking study funded by The Rockefeller Foundation and Korn Ferry, the key understanding of how to break through the glass ceiling has emerged. In this video presentation, Vice Charman to the Board at Korn/Ferry International Jane Edison Stevenson lays out the insights and the roadmap needed to move women forward in organizations everywhere. This talk...
Publisher
Berrett-Koehler Publishers Inc
Pub. Date
2023.
Language
English
Description
Women are owning the stage and making a significant contribution to solving some of the world's most pressing problems. Climate policy expert and strategist Vien Truong shares why we must continue to encourage and grow this enthusiasm by supporting each other to be all we can be. This talk is facilitated by Berrett-Koehler Publisher and President Johanna Vondeling as part of the Women's Leadership Online Summit produced by Berrett-Koehler Publishers....
Publisher
The Great Courses
Pub. Date
2010.
Language
English
Description
Narrow your focus to the individual words and phrases you use in your speech - each of which can make your topic unforgettable. With the help of Tecumseh, Homer, Aesop, and others, examine ways to create and use evocative images, avoid mixed metaphors and hyperbole, and more.
Publisher
Berrett-Koehler Publishers Inc
Pub. Date
2020.
Language
English
Description
Leadership needs an overhaul to meet today’s new challenges. In this session, you will learn from Mo Edjlali from Mindful leader about the four trends that are reshaping modern leadership, including: * The evolving relationship between people and technology * Why we need to redistribute power and new ways to reallocate power * A holistic approach for leader’s to shape culture * The need for spirituality and psychology in the workplace This talk...
Publisher
The Great Courses
Pub. Date
2020.
Language
English
Description
Autonomy - the feeling of being in control and having the ability to accomplish your goals - is one of the most powerful components of well-being, and companies where employees have greater autonomy significantly outperform competitors. Learn the best ways to give up a bit of control, even though it's difficult for most of us. It will be well worth the effort.
Publisher
Kantola Productions
Pub. Date
2016.
Language
English
Description
VMware CEO Pat Gelsinger shares his perspective on effective leadership, based on his own personal experience and lessons he has learned over the course of his 35-year career in the technology industry. .- Reasons to discount the HIPPO—the highest-paid person’s opinion..- Why you need to embrace your failures and keep learning every single day..- The value of relationships: listen to your mentors and give frank, direct feedback to your subordinates...Gelsinger...
Publisher
The Great Courses
Pub. Date
2020.
Language
English
Description
The research is clear that a few well-planned front-end investments in employee health can prevent significant costs later on. Explore the many ways in which workplace environment and culture can promote better health through exercise, eating habits, sleep, rest, and relaxation.
Publisher
Berrett-Koehler Publishers Inc
Pub. Date
2020.
Language
English
Description
Learn from leading experts on developing a vision and strategy to emerge from crisis The world is undergoing a massive transformation. Forces of complexity, ambiguity, and volatility are not only on the rise - they’re on an exponential upward trend. Visionary leaders don’t simply react to the most imminent threats confronting them; they also look beyond the dark horizon. They are guided — and guide their people in turn — by their vision for...
Publisher
Berrett-Koehler Publishers Inc
Pub. Date
2020.
Language
English
Description
Many of us are focused on how to “get through” the challenging times so we can get back to business as usual. The real work is not how to not only survive the daily in these times but to ensure that your team emerges transformed - for the better. In this talk, President/Founder of Reality-Based Leadership and best-selling author Cy Wakeman outlines the role of a leader in profound uncertainty. She will help you: * Underscore the direction of leadership...
16) Trusted Leader
Publisher
Berrett-Koehler Publishers Inc
Pub. Date
2020.
Language
English
Description
Leaders who build trust with their teams are able to yield the most impactful results. In this session, you’ll hear from David Horsager on research backed topics such as: * Building the case for trust using the Trust Edge 8-Pillar Framework™ * Actionable frameworks you can use immediately to find solutions for your most complex and biggest challenges * How to achieve clarity and spark momentum in your team * Garnering immediate results with the...
18) Up from Nothing
Publisher
Berrett-Koehler Publishers Inc
Pub. Date
2020.
Language
English
Description
Even in today’s turbulent times, John Hope Bryant insists that America is still the land of opportunity. In this talk, he will: * Unpack his latest release, Up from Nothing, which revives the forgotten story of the American Dream * Show how we can individually change our mindset for Survivor to Thriver to Winner, using his own inspiring story of rising from humble beginnings in South Central Los Angeles * Outline the Winner mindset and what practices...
Publisher
Berrett-Koehler Publishers Inc
Pub. Date
2020.
Language
English
Description
Radical self-love has the potential to transform the way we build relationships and work to build a better world together. In this talk, you’ll hear from poet, activist, author, and founder of The Body Is Not an Apology Sonya Renee Taylor. She will share: * Why leaders must practice radical self-love * The difference between emotional intelligence and radical self-love * Why we will and should never go back to normal - and how to build a world guided...
Publisher
The Great Courses
Pub. Date
2020.
Language
English
Description
The modern workplace can be a stressful environment. But whether that stress is harmful or helpful depends on an individual's mindset - a mindset that can be changed. Examine specific strategies that can help develop resilience. A more resilient workforce can lead to increased performance and decreased employee turnover.
Didn't find it?
Can't find what you are looking for? Try our Materials Request Service. Submit Request