Henry Carter Hull

"Empathy is not about being nice. It's not about pity or sympathy either. It's about understanding your consumers, your colleagues, and yourself and it's a direct path to powerful leadership. As such, Applied Empathy presents real strategies, based on Sub Rosa's design work and the popular class Ventura and his team have taught at Princeton University, on how to make lasting connections and evolve your business internally (your employees, culture,...

The foundation of George Zimmer's success is his company's corporate culture, centered on "servant leadership" values. These values seek to involve others in decision making and enhance the personal growth of workers. In this wideranging talk, Zimmer explains how his experience proves that a culture based on strong ethical values can succeed even within a competitive business environment.

Three women in a giant company, oppressed by an uncaring boss, devise an outrageous scheme to get revenge.

"Our organizations are failing us. They're sluggish, change-phobic, and emotionally arid. Human beings, by contrast, are adaptable, creative, and full of passion. This gap between individual and organizational capability is the unfortunate by-product of bureaucracy--the top-down, rule-choked management structure that undergirds virtually every organization on the planet. Invented in the nineteenth century with the goal of turning people into semi-programmable...

An etiquette guide to doing business in sixty countries, with information on background, cultural orientation, business practices and protocol for each listing.

The influential New York Times bestselling authors-the apostles of appreciationChester Elton and Adrian Gostick-provide managers and executives with easy ways to add more gratitude to the everyday work environment to help bolster moral, efficiency, and profitability. Workers want and need to know their work is appreciated. Showing gratitude to employees is the easiest, fastest, most inexpensive way to boost performance. New research shows that gratitude...

Find out why some people love coming to work and doing their best: Energize with breakfast ; Create a fun caring culture ; Make the workplace desirable ; Use light, colour and design ; Encourage staff creativity ; Make work spaces comfortable ; Provide relaxing zones for time out ; Offer team building activities ; Meet, celebrate and socialize.

"Corporate culture is critical to any organizational change effort. This book offers a proven model for identifying and leveraging the essential elements of any culture. In a world that changes at a dizzying pace, what can leaders do to build flexible and adaptive workplaces that inspire people to achieve extraordinary results? According to the authors, the answer lies in recognizing and aligning the elusive forces -- or the "puzzling" pieces -- that...

Learn how to communicate effectively to achieve best results: --Promote open and honest communication. --Share information, not gossip. --Build collaborative relationships. --Resolve conflict productively. --Create a warm welcome. --Kanopy.