Catalog Search Results
Author
Publisher
G&D Media
Pub. Date
2022.
Language
English
Description
At Dale Carnegie Training, we agree that some things never change. After all, the timeless principles that our founder Dale Carnegie established are still as practical and relevant today as ever. Now that the citizens of our world have made radical shifts because of the global pandemic, and adjusted to remote work and social distancing, the ways we used to connect with others may seem distant or even obsolete. We yearn for real connection, deep and...
Author
Publisher
Management Impact Publishing
Pub. Date
[2020]
Language
English
Description
The definitive guide for setting up and using the Lean headquarters called Obeya, a systemic and visual approach for management, team performance and strategy.
An Obeya is a physical room within your organization where you can collectively discuss the strategy, map the processes and track the performance of your team(s). But while tons of material is written on leadership and many books and articles talk about Obeya, there is not one book that seizes...
Author
Language
English
Formats
Description
THE 30 SECOND MESSAGE CAN CHANGE YOUR LIFE. SOUND IMPOSSIBLE? BELIEVE IT. IT'S TRUE! You can get your point across in 30 seconds. Media research proves it. Television commercials capitalize on it. People are only able to give their full, undivided attention in 30 second "bites." Milo Frank, former CBS television talent and casting head, who teaches communication skills to the top executives of such Fortune 500 companies as AT&T, IBM and Bank of America,...
Author
Publisher
Total Publishing
Pub. Date
2022.
Language
English
Description
The single factor that determines success or failure on the public stage, in private interactions and in business today is the conversation. Great leaders are great communicators. They are consistent in their public and private conversations. Experienced corporate business leader and change consultant, Rose Fass, confidently asserts that leadership is a conversation. In her new book, “The Leadership Conversation”, Fass shows her readers how to...
Author
Language
English
Formats
Description
Discover how to convey the essence of leadership in your every interaction. The impression you make as a leader has the power to build, enhance, or sabotage your authority and your ideas.
Everyone seems to have an opinion about leadership. We know good leaders Eat Last, Lean In, Break the Rules, Dare to Lead, and are Radically Candid as well as extremely aware of their Tribes, Drive, and Principles. But books about these topics overlook the value...
Author
Publisher
Berrett-Koehler Publishers
Pub. Date
[2023]
Language
English
Description
Stop complicating everything! Create simple messages that are more powerful, more memorable, and win people over.
Simply Put is a modern exploration of the simplicity principle for anybody who needs to sell stuff or persuade others. This book is a splash of cold water, designed to wake up entrepreneurs, C-suite executives, and marketing pros who have something they need to tell the world but just can't quite connect the dots. With this book, we're...
Author
Language
English
Formats
Description
"This practical, comprehensive guide to designing and running more effective meetings will result in less time wasted, more collaborative decision-making, and measurably improved business outcomes. There's nothing more frustrating than an unproductive meeting -- except when it leads to another unproductive meeting. Yet every day millions of people conduct meetings -- in person or online -- without the critical understanding or formal training on how...
Author
Publisher
Berrett-Koehler Publishers
Pub. Date
[2023]
Language
English
Description
Avoid inadvertently offending or alienating anyone by following six straightforward communication guidelines developed by a no-nonsense linguistic anthropologist and business consultant.
In today's fast-moving and combative culture, language can feel like a minefield. Terms around gender, disability, race, sexuality and more are constantly evolving. Words that used to be acceptable can now get you cancelled. People are afraid of making embarrassing...
9) Entrepreneurial Leadership: The Art of Launching New Ventures, Inspiring Others, and Running Stuff
Author
Publisher
HarperCollins Leadership
Pub. Date
[2020]
Language
English
Description
Make a lasting impact by launching new initiatives, inspiring others, and championing innovative approaches with this from-the-trenches guide by trusted executive mentor, entrepreneur, and leadership expert Joel Peterson. Many leaders see their roles as presiders/managers, with a primary focus on keeping results consistent with past performance and on budget. These kinds of leaders make important contributions but rarely leave a mark on the businesses...
Publisher
Kanopy Streaming
Pub. Date
2014.
Language
English
Description
This program demonstrates how to use diplomacy to successfully communicate with co-workers, team members, and supervisors. Learn how to understand different conversational roles: the escape artist, the judge, the scientist, the beggar, the commander. Communicating With Tact, Candor and Credibility covers topics including: rephrasing: making "talking points" tactfully; what to say: the art of scripting; lightweight speech patterns; and jargon-filled...
Author
Publisher
AMACOM
Pub. Date
[2017]
Language
English
Description
"The new rules for persuasive messaging. When it comes to messaging, what worked in the past won't work today. Our noisy, digital world has undermined our ability to focus. For a message to grab attention and persuade, it now has to pass the SAUCE test and be: Simple, Appealing, Unexpected, Credible, and Emotional. Secret Sauce shows you how to transform unconvincing messages into compelling copy. It comes with a 15-question SAUCE test and a Heat...
Author
Publisher
Berrett-Koehler Publishers
Pub. Date
[2017]
Language
English
Description
Champion Your Best Ideas! Every time you communicate, you're trying to do something, change something, or move someone to action. You're trying to make a point. But the only way to make a point is to have a point. And the surprising truth is, very few communicators know their points or even understand what a point is, rendering them pointless. Communications expert Joel Schwartzberg says a point is not just a topic, an idea, or a theme. A real point...
Author
Publisher
Ten Speed Press
Pub. Date
c2010
Language
English
Description
"Identifies the ten most critical moments in a person's career when the right word can make a life-changing difference and provides communication strategies for navigating them with clarity and conviction"--Provided by publisher.
Author
Publisher
PuddleDancer Press
Pub. Date
[2019]
Language
English
Description
Addressing the most common workplace relationship challenges, this manual shows how to use the principles of nonviolent communication to improve any workplace atmosphere. Offering practical tools that match recognizable work scenarios, this guide can help all employees positively affect their work relationships and company culture, regardless of their position. This handbook displays proven communication skills for effectively handling difficult conversations,...
17) Fear of feedback
Publisher
Kanopy Streaming
Pub. Date
2014.
Language
English
Description
Giving feedback to your subordinates can improve their performance and make you look better as a leader. Receiving feedback can enhance your career and make your job more rewarding. Yet there is often a two-way conspiracy of silence that subverts honest feedback and causes a downward spiral of destructive behaviors. Strober and Jackman provide a four-step process for actively pursuing the feedback you need, and methods for giving feedback that allow...
Author
Publisher
Frederick Fell Publishers, Inc. / Independent Publishers Group
Pub. Date
[2018]
Language
English
Description
Yes, you can conduct a well-organized, well-structured, and totally effective meeting! Whether you belong to a committee, a club a caucus; whether you are a community affairs activist, sit on the board of directors, are a stockholder, a shareholder, or the president of the local PTA - this simplified book of parliamentary procedure will guide you through the rigors of meetings with clarity and ease.
Parliamentary procedure is the key to the power...
Author
Publisher
AMACOM
Pub. Date
[2018]
Language
English
Description
"Most people retain only a fraction of what they hear, resulting in miscommunications and lost opportunities. But learning how to actively listen and absorb what a person is saying, thinking, and feeling can set the stage for dramatically improved relationships and increased personal success.In Listen Up or Lose Out, communications expert Robert Bolton highlights the underestimated and not well utilized tool of active listening and explains how it...
Author
Publisher
AMACOM
Pub. Date
[2012]
Language
English
Description
Let's face it, dealing with customers isn't easy. They aren't always right-or even pleasant-but knowing the right words to use can make all the difference. Powerful Phrases for Effective Customer Service shares over 700 phrases and scripts that have been proven time and again to defuse even the most difficult interactions. Covering 30 challenging customer behaviors and 20 tough employee-caused situations, this indispensible reference makes it easy...
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