Customer service basics.
(eVideo)

Book Cover
Average Rating
Contributors
Published
[San Francisco, California, USA] : Kanopy Streaming, 2014.
Physical Desc
1 online resource (1 video file, 14 min. 54 sec.) : digital, stereo., sound, color
Status

Description

MasterClass is the streaming platform that makes it possible for anyone to watch or listen to hundreds of video lessons taught by 150+ of the world’s best.

Whether it be in business and leadership, photography, cooking, writing, acting, music, sports and more, MasterClass delivers a world class online learning experience. Video lessons are available anytime, anywhere on your smartphone, personal computer, Apple TV and FireTV streaming media players. -masterclass.com

Also in this Series

Checking series information...

More Like This

Loading more titles like this title...

More Details

Format
eVideo
Language
English

Notes

Date/Time and Place of Event
Originally produced by Library Video Network in 2010.
Description
Customer Service Basics is designed for all levels of staff as a primer for providing outstanding customer service. Among the items covered are: --approachability. --how to complete a transaction successfully every time. --coping with unhappy customers. --effective listening.
Original Version
Originally produced,Towson, Md., Library Video Network, c2010.
System Details
Mode of access: World Wide Web.

Citations

APA Citation, 7th Edition (style guide)

(2014). Customer service basics . Kanopy Streaming.

Chicago / Turabian - Author Date Citation, 17th Edition (style guide)

2014. Customer Service Basics. Kanopy Streaming.

Chicago / Turabian - Humanities (Notes and Bibliography) Citation, 17th Edition (style guide)

Customer Service Basics Kanopy Streaming, 2014.

MLA Citation, 9th Edition (style guide)

Customer Service Basics Kanopy Streaming, 2014.

Note! Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy. Citation formats are based on standards as of August 2021.

Staff View

Grouped Work ID
2b633731-1379-28c1-07ce-500499729d84-eng
Go To Grouped Work

Grouping Information

Grouped Work ID2b633731-1379-28c1-07ce-500499729d84-eng
Full titlecustomer service basics
Authorkanopy
Grouping Categorymovie
Last Update2022-06-15 00:39:52AM
Last Indexed2024-04-27 02:43:56AM

Book Cover Information

Image Sourcesideload
First LoadedAug 9, 2023
Last UsedAug 15, 2023

Marc Record

First DetectedAug 27, 2021 09:13:19 AM
Last File Modification TimeOct 08, 2021 04:20:46 PM

MARC Record

LEADER01545cgm a2200361 i 4500
001kan1062731
003CaSfKAN
00520120802103111.0
006m        c        
007vz uzazuu
007cr una---unuuu
008140708p20142010cau014        o   vleng d
02852|a 1062731|b Kanopy
035 |a (OCoLC)897768002
040 |a NZEN|c NZEN|e rda
24500|a Customer service basics.
264 1|a [San Francisco, California, USA] :|b Kanopy Streaming,|c 2014.
300 |a 1 online resource (1 video file, 14 min. 54 sec.) :|b digital, stereo., sound, color
336 |a two-dimensional moving image|2 rdacontent
337 |a computer|2 rdamedia
338 |a online resource|2 rdacarrier
344 |a digital
347 |a video file|b MPEG-4|b Flash
518 |a Originally produced by Library Video Network in 2010.
520 |a Customer Service Basics is designed for all levels of staff as a primer for providing outstanding customer service. Among the items covered are: --approachability. --how to complete a transaction successfully every time. --coping with unhappy customers. --effective listening.
534 |p Originally produced|c Towson, Md., Library Video Network, c2010.
538 |a Mode of access: World Wide Web.
650 0|a Public services (Libraries).
650 0|a Customer services.
650 0|a Library services.
7102 |a Kanopy (Firm)
85640|u https://hchlibrary.kanopy.com/node/62732|z A Kanopy streaming video
85642|z Cover Image|u https://www.kanopy.com/node/62732/external-image