Harvard Business Review on Increasing Customer Loyalty
(eBook)

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Published
Harvard Business Review Press, 2011.
Status
Available Online

Description

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Format
eBook
Language
English
ISBN
9781422171967

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Citations

APA Citation, 7th Edition (style guide)

Various Authors., & Various Authors|AUTHOR. (2011). Harvard Business Review on Increasing Customer Loyalty . Harvard Business Review Press.

Chicago / Turabian - Author Date Citation, 17th Edition (style guide)

Various Authors and Various Authors|AUTHOR. 2011. Harvard Business Review On Increasing Customer Loyalty. Harvard Business Review Press.

Chicago / Turabian - Humanities (Notes and Bibliography) Citation, 17th Edition (style guide)

Various Authors and Various Authors|AUTHOR. Harvard Business Review On Increasing Customer Loyalty Harvard Business Review Press, 2011.

MLA Citation, 9th Edition (style guide)

Various Authors, and Various Authors|AUTHOR. Harvard Business Review On Increasing Customer Loyalty Harvard Business Review Press, 2011.

Note! Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy. Citation formats are based on standards as of August 2021.

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Grouped Work ID3c09995e-3092-4471-49c2-034faf6cd79a-eng
Full titleharvard business review on increasing customer loyalty
Authorauthors various
Grouping Categorybook
Last Update2024-03-07 02:01:08AM
Last Indexed2024-04-27 02:57:26AM

Book Cover Information

Image Sourcehoopla
First LoadedMar 8, 2024
Last UsedMar 8, 2024

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    [synopsis] => How do you keep your customers coming back-and get them to bring others?

If you need the best practices and ideas for making your customers loyal and profitable--but don't have time to find them--this book is for you. Here are nine inspiring and useful perspectives, all in one place.

This collection of HBR articles will help you:

- Turn angry customers into loyal advocates

- Get more people to recommend you

- Boost customer satisfaction by satisfying your employees

- Focus on profitable customers--whether they're loyal or not

- Invest in the right CRM technology for your business

- Mine customer data for more effective marketing

- Increase your customers' lifetime value
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