Apartment building superintendent Cleveland Heep rescues what he thinks is a young woman from the complex swimming pool he maintains. When he discovers that she is actually a character from a bedtime story who is trying to make the journey back to her home, he works with his tenants to protect he new friend from the creatures that are determined to keep her in our world.

For one special security guard, tracking people down is a paranormal sort of hobby. Able to use his rare abilities to find people, David Dunn is suddenly given a job that seems more daunting than all the others before it. He'll need to find Kevin Wendell Crumb, and time is of the essence. But part of the problem is that Crumb is an extremely disturbed man and with 24 personalities, he's a lot more complicated than the others Dunn has found.